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How to Choose a Satellite Internet Installer: 10 Questions to Ask

How to vet an independent satellite internet installer: license, insurance, warranty, mount types, and red flags such as fake 'official' claims.

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  1. Are you licensed for low-voltage or electrical work where I live?
  2. Do you carry general liability insurance?
  3. What warranty do you give on your workmanship and roof penetrations?
  4. Which mounts do you use for my roof type, boat or RV?
  5. How will the cable enter the building, and how is it sealed?
  6. Will you do an obstruction check first?
  7. Is the quote all-inclusive (hardware, cable, travel)?
  8. Can I see photos of similar jobs?
  9. Who do I call if there's a problem?
  10. When can you start?

Red flags

Be wary of claims to be "official," "certified" or "authorized" by the equipment maker unless the installer can show it in writing. Also be wary of cash-only deals, and of anyone who asks for your provider account password.

Frequently asked questions

Are installers on this site employees of a satellite internet provider?

No. They're independent contractors. SatSetup Pro is not affiliated with any satellite internet provider.

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